About

JESS MUNRO

CONTACT

• Facebook
• Instagram
• LinkedIn

SKILLSET

Skills include, but are not limited to:

• Office Coordination
• Photography
• Adobe Creative Suite
• Graphic Design
• Canva
• Video & Editing
• Zoom & Microsoft Teams
• Microsoft Office Suite
• Customer Service
• Remote Work
• Copywriting
• Illustration
• Procreate

Hi, I’m Jess – A professional cameleon who loves any excuse to get creative.

My working history has been diverse and varied throughout many different industries, allowing me to gain an extensive range of experience and skills that have helped serve the companies I’ve worked for, as well as my own career.

What I can help you with

EXPERIENCE

Graphic Design, Marketing & Admin Assistant | Evapco Australia
(2020 – 2021 – Fixed Term Contract)

• Graphic design using Adobe Photoshop, Illustrator & Canva
• Creation of digital & print marketing materials
• Copywriting of social media & digital promo content
• Use of Microsoft Teams to communicate with teammates
• Microsoft Office Suite, Word, Excel, Powerpoint, Sharepoint.
• Office administration & coordination
• Helped accounts department with customer account enquiries entering data into Navision
• Assistant to Marketing Engineers on project management
• Data entry into various systems
• Manage EDM’s & social media posts using Zoho CMS
• Customer service and reception duties
• Event coordination for trade shows, exhibitions & internal staff events
• Liaise with staff, external reps & service providers
• Collect & send post on behalf of GM, MD & accounts.
• Work remotely

Warehouse Storeperson & Forklift Operator | Beko ANZ
(2018-2019)

• Manual Picking & Packing
• High reach, counterbalance & clamp forklift operation
• Load trucks, Liaise with customers & external couriers
• Worked as part of a team & individually
• Inventory, receiving, putaway & distribution
• General warehouse duties
• Looked to improve process & procedures to increase productivity, OH&S & save on operational costs
• Trained new staff on operational process & procedures

Founder | Creative Director | Moon Lane Media
(2019 – Present)

• Travel, product & portrait photography
• Website & graphic design
• Video editing with Premiere Pro & Davinci Resolve
• Creation of digital & print marketing materials
• Writing – blog posts, articles & social media content
• Social media planning & content creating
• Social Media Management
• Online photography teacher through Skillshare
• Business development, marketing & advertising
• Website creation and CMS using WordPress

Travel Sales Consultant | Ignite Travel Group
(2017 – 2018)

• Specialised in sales for Hawaii & Maldives brands whilst assisting other brands in the My Holiday Department
• Promoted products & services personalised to suit customer needs
• Established & maintained positive customer relations
• Consistently achieved sales KPI’s
• Stayed up-to-date with relevant industry trends
• Converted warm leads into customers
• Invoicing, quoting, & taking secure payment over phone.

EDUCATION

Cert III Accounts Administration | TAFE NSW
(2021)
– Process payroll
– Perform financial calculations
– Administer subsidiary accounts & ledgers
– Prepare, match & process receipts
– Produce spreadsheets
– Process financial transactions & extract reports
– MYOB
– Design & produce business documents
– Accounts payable & receivable

200hr Yoga Teacher Training | Nin Yoga & Sukha Mukha Yoga
(2021)
– Anatomy & Physiology
– Pranayama & Meditation
– Sanskrit Foundations
– Communication skills
– Alignment
– Sequencing
– Yogic Philosophy
– Yogic Physiology
– Introduction to Ayurveda

Cert IV Marketing & Communications | TAFE NSW
(2020)
– Analyse Consumer Behaviour
– Conduct Market Research
– Articulate, Debate & Present Ideas
– Profile the Market
– Coordinate Implementation of Customer Service Strategies
– Develop Product Knowledge
– Apply Digital Solutions to Workplace Strategies
– Make a Presentation
– Apply Marketing Communications Across a Convergent Industry
– Report on Financial Activity

SoA Writing For The Media | TAFE NSW
(2020)
– Write content for a range of media
– Edit texts
– Write extended stories
– Write narration & material for current affairs, features and documentaries

SEO Copywriting, Advertising & Marketing | Australian School of Copywriting
(2019)
– How to write headlines & headline formulas
– SEO and website copywriting
– Keyword Research – long tail and short tail
– Title tags

Social Media Marketing & Photography | Institute of Code
(2019)
– Adobe Lightroom & Photoshop for photographers
– Working with models & content creators
– Posing techniques
– Product photography
– Social media marketing
– Social media management
– Content marketing
– Website Optimisation
– Blogging
– Networking
– Business of freelance photography & social media marketing